About Us

D.B. Lunt Electrical Contractors is a fast-growing electrical service and project management company. We are expanding rapidly and looking for a Customer Service Executive who is excited about building systems, scaling a department, and growing with our organization. Our goal is to expand our service revenue from $600,000 this year to $2 million next year—and we need the right person to help us get there.

Position Summary

We are seeking a highly motivated, organized, and driven Customer Service Executive to serve as the primary point of contact for customers. This individual will handle inbound calls, schedule appointments, manage the company calendar, support sales coordination, and complete general administrative duties. Most importantly, this person will learn our current systems and help streamline and scale them as our department grows.

Key Responsibilities

• Answer all incoming calls with professionalism and a customer-first attitude
• Schedule customer appointments and update calendars accurately
• Support our sales efforts through lead follow-up, estimates, and customer communication
• Manage daily administrative tasks: data entry, documentation, email follow-up, and file organization
• Learn and master our internal systems, including scheduling tools and workflows
• Identify areas for improvement and help scale operations to achieve revenue growth goals
• Coordinate between the service team, project managers, and leadership
• Track customer interactions, KPIs, and performance metrics
• Provide exceptional service while maintaining a high level of responsiveness and accuracy

Qualifications

• 1–3 years of customer service, scheduling, admin, or sales support experience (preferred)
• Strong communication and phone skills
• Ability to multitask and stay organized in a fast-paced environment
• Tech-savvy with the ability to learn new systems quickly
• Experience with scheduling or CRM software a plus
• Strong problem-solving skills and attention to detail
• Reliable, consistent, and accountable

Who We’re Looking For

• Someone with drive and ambition
• Excited about growing with a rapidly expanding company
• Has personal and professional goals—and wants a long-term career
• Passionate about customer service, sales, and operational excellence
• Aligns with our mission, vision, and company values
• Thrives in a role where performance leads to increased responsibility

What We Offer

• Stable full-time position
• Competitive salary
• Opportunities for rapid growth and advancement
• Professional development and training
• A positive, supportive team culture
• The chance to help build a department and leave your mark on the organization

We are seeking a dynamic and innovative Social Media Marketing Specialist to elevate our brand’s online presence across multiple platforms. In this role, you will craft compelling content, develop engaging campaigns, and analyze digital metrics to connect with our target audience effectively. Your energetic approach and strategic mindset will drive brand awareness, foster community engagement, and support our overall marketing objectives. This paid position offers an exciting opportunity to influence brand perception and grow your expertise in digital marketing.

Duties

• Develop and implement comprehensive social media strategies aligned with brand goals across platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok
• Create high-quality content including graphics, videos, photography, and written posts that resonate with diverse audiences
• Manage social media accounts using tools like Hootsuite and Buffer to schedule posts, monitor engagement, and optimize posting times for maximum reach
• Conduct social listening to gather insights on audience sentiment, industry trends, and competitor activities to inform campaign adjustments
• Utilize Adobe Creative Suite applications such as Photoshop and Illustrator for graphic design and visual content creation
• Execute targeted advertising campaigns on Facebook and other platforms using Facebook Advertising tools to boost visibility and engagement
• Analyze web analytics and social media metrics through Google Analytics and platform-specific insights to measure campaign performance and refine strategies
• Respond promptly to comments, messages, and reviews to foster community trust and loyalty
• Conduct keyword research and SEO practices to enhance content discoverability across digital channels
• Collaborate with public relations teams to ensure consistent branding messaging across all communications
• Support e-commerce initiatives by integrating social media campaigns with online sales efforts

Qualifications

• Proven experience in social media marketing with a strong portfolio demonstrating successful campaigns and content creation
• Proficiency in graphic design tools such as Adobe Photoshop, Illustrator, and Adobe Creative Suite for visual storytelling
• Familiarity with social media management platforms like Hootsuite and Buffer for scheduling and analytics tracking
• Knowledge of SEO best practices, keyword research, web analytics (Google Analytics), and social listening tools
• Experience with Facebook Advertising and other paid social media campaigns to drive targeted outreach
• Strong understanding of branding principles combined with excellent proofreading skills
• Ability to manage multiple projects simultaneously while maintaining attention to detail in a fast-paced environment
• Excellent communication skills with a knack for relationship management across diverse audiences

Join us as a Social Media Marketing Specialist if you’re passionate about crafting impactful digital narratives that inspire action. Bring your creativity, strategic thinking, and enthusiasm to help shape our brand’s story.

Key Responsibilities

• Answer and direct phone calls, emails, and other correspondence
• Schedule appointments, meetings, and maintain calendars
• Organize and maintain physical and digital filing systems
• Prepare documents, reports, invoices, and spreadsheets
• Perform data entry and recordkeeping with a high level of accuracy
• Assist with payroll, billing, or basic bookkeeping tasks as needed
• Order office supplies and manage inventory
• Support management and field staff with administrative needs
• Maintain confidentiality of company and employee information
• Assist with onboarding paperwork and internal documentation

Required Skills & Qualifications

• High school diploma or equivalent (associate’s degree preferred)
• 1–3 years of administrative or office support experience
• Strong organizational and time-management skills
• Excellent written and verbal communication
• Proficiency with Microsoft Office or Google Workspace
• Comfortable learning new software and systems
• Ability to multitask and work independently